Privacy Policy

Introduction

Welcome to Shield (the "Bot"). We are committed to protecting your privacy and ensuring the safety of your data. This Privacy Policy explains how we collect, use, and share information when you use our Bot on the Discord platform or on our website (hereafter the "Website").

Information We Collect

We collect the following types of information when you interact with our Bot:

User Data

• Discord Username and ID: We collect your Discord username and ID to identify and interact with you.
• Servers joined: We collect joined servers to provide the appropriate servers on the Website.
• PII: If you choose to purchase a subscription, we have access to your name and email. We do not have to your payment details as that is handled by Stripe, our payment processor.

Server Data

• Server Metadata: We collect metadata such as server ID, name, icon, and more to to respond to slash commands and faciliate a positive Website experience.
• Server emojis and member information: We collect this information to facilitate the creation of server exports.
• Server member joins: We collect this information to provide our bot protection functionality.
• Server audit log entries: We collect this information to provide our rate limit functionality.

Interaction Data

• Slash Commands: We collect slash command data to be able to process requests and create server logs.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the Bot's functionality.
• To improve and personalize user experience.
• To track customer subscriptions.
• To monitor and analyze usage and trends.
• To troubleshoot technical issues and provide support.

Information Sharing and Disclosure

We use the information we collect for the following purposes:

• With Your Consent: We may share information with third parties if you provide explicit consent.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose information to protect and defend the rights, property, or safety of [Your Bot Name], its users, or the public.

Data Security

We implement appropriate technical and organizational measures to protect the information we collect against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will delete your data upon request, provided it is not required for legal or operational purposes.

Your Rights

You have the following rights regarding your information:

• Access: You can request access to the information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your information.
• Objection: You can object to the processing of your information in certain circumstances.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and by sending an announcement on Discord. Changes are effective when they are posted.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using our support server.